Return Policy & 90-Day Guarantee

Last updated: September 5, 2026

✓ 90-Day Money-Back Guarantee

We stand behind UroFlow® completely. If you are not satisfied with your results for any reason within 90 days of purchase, contact us and we will refund your full purchase price — no questions asked, even on empty bottles.

Who Qualifies

All UroFlow® orders purchased directly from urofllow.com
Refund requests submitted within 90 days of the original purchase date
Note: Products purchased from third-party sellers (Amazon, eBay, etc.) are not covered by this guarantee

How to Request a Refund

Email support@urofllow.com with your order number and the subject line "Refund Request"
Our team will respond within 1–2 business days with return instructions
Ship the bottles (empty or unused) back to the address provided
Your refund will be processed within 5–7 business days of receiving the return

Refund Method

Refunds are issued to the original payment method. Processing time depends on your bank or card issuer (typically 3–10 business days after we process it).

Damaged or Incorrect Orders

If you received a damaged product or the wrong item, contact us within 30 days of delivery with a photo of the issue. We will arrange a replacement or full refund at no cost to you.

Contact

UroFlow® Customer Support
Email: support@urofllow.com
Phone: (855) 203-0724
Hours: Monday–Friday, 9am–5pm EST