Privacy Policy
Last updated: September 5, 2026
UroFlow® ("we", "us", or "our") operates the website at urofllow.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal identifiers: name, email address, billing and shipping address, phone number.
- Payment information: processed securely by our payment processor; we do not store card numbers.
- Usage data: IP address, browser type, pages visited, time on site, referring URL.
- Cookies and tracking: session cookies, analytics cookies (see Section 5).
2. How We Use Your Information
- To process and fulfill your order
- To send order confirmations, shipping notifications, and support communications
- To improve our website and marketing (aggregated analytics)
- To comply with legal obligations
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information with:
- Payment processors (e.g., BuyGoods) to complete your transaction
- Shipping carriers to deliver your order
- Analytics providers (e.g., Google Analytics) under data processing agreements
- Law enforcement or regulators when required by law
4. Data Retention
We retain your order information for up to 7 years as required for tax and legal compliance. You may request deletion of marketing data at any time.
5. Cookies
We use cookies to understand how visitors use our site and to run advertising campaigns. You may disable cookies in your browser settings; some site features may not function correctly without them.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@urofllow.com.
7. Security
We use industry-standard SSL encryption to protect data transmitted to and from our site. No method of electronic transmission is 100% secure; we cannot guarantee absolute security.
8. Children
Our site is not directed to children under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact
UroFlow® Customer Support
Email: support@urofllow.com
Phone: (855) 203-0724